AR-VISUALIZATION FOR MAXIMUM EFFICIENCY IN SERVICE

YOUR INSTRUCTIONS FOR
OPTIMIZED SERVICE OPERATIONS

The digitalisation of technical plant data, know-how and instructions opens up numerous possibilities for maximising the efficiency of workflows in the fields of machine maintenance, repair, assembly and service training. This is exactly why we have developed the tepcon augmented instructor.

AUGMENTED
INSTRUCTOR
POSSIBLE:

  1. virtually record work steps and merge them into detailed and easily understandable virtual instructions
  2. Flexibly retrieve instructions as needed and have them processed step by step by your service personnel or machine operator

The augmented instructor achieves this in the field:

  • Time and cost optimization of service assignments
  • Minimization of the error rate during repairs
  • High flexibility in the deployment of service personnel
  • Maximum machine productivity 
  • Extended training possibilities

service

Through interactive, easy-to-understand step-by-step instructions, you will achieve maximum efficiency in the field of machine maintenance. The instructions are retrieved directly at the physical object via your terminal device and can be processed one-to-one at the plant. Interactive checklists ensure that all work steps are carried out. The services are automatically logged in the IoT portal. Even inexperienced service personnel can get the repair done without errors.

PRODUCTION 

As in the service area, interactive instructions can also be used profitably in the manufacturing process. Step by step, your production personnel can be guided and supported in assembling your products. Detailed visualisation of the individual assembly stages enables time and cost optimisation to be achieved. It is ensured that the correct individual components are installed and the error rate is minimized. 

MOUNTING
CONSTRUCTION AND DISMANTLING

The approach described in the Manufacturing application area also applies to the Assembly area. When assembling individual components, detailed instructions avoid errors and shorten the assembly time.

Plant dismantling: Once a machine has been completely installed and tested, the process of dismantling larger plants into individual components, shipping them to the customer and reassembling them at the customer's site starts. What could be more sensible than to record the steps of disassembly, assembly and commissioning virtually and make them available to the personnel involved? This is exactly what the AR instructor offers: assistance and increased process efficiency in one.

trainings

Through realistic visualizations, trainings and seminars receive a maximum of practical relevance and effectiveness. Trainings are no longer tied to the availability of physical objects. A repair case can be practiced without having to remove the corresponding system from the production process. The result: the operating time of the systems remains undisturbed and your staff is optimally prepared for emergencies. 

DIGITISATION KNOW-HOW

Gain more flexibility for you and your customers by digitizing your know-how and making it available to your employees and customers in the form of digital training courses and applications. Via the IoT portal, these can be accessed anytime and anywhere. Further training and instruction can thus take place in the form of self-study and tie up significantly less personnel.

CLEVERLY MATCHED FUNCTIONS
FOR A SMART OVERALL PACKAGE

Augmented Reality and Mixed Reality

Augmented Reality and Mixed Reality

The physical world is extended by digital information. Both AR and MR enrich your products with valuable additional information.

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work instructions

work instructions

Your employee will be guided safely, quickly and intuitively through the digitized work instructions. Step by step and without mistakes - success guaranteed.

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media

media

Videos, technical data sheets and documentation are assigned to a physical object and can be called up virtually at any time.

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Know-How Transfer

Know-How Transfer

Knowledge and know-how is stored digitally and structured and can be made available to authorized persons quickly and conveniently.

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Employee Feedback

Employee Feedback

The service personnel can be accompanied live during the mission. Direct dialogue, assistance and feedback can take place immediately.

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HARDWARE CHECK
THEN YOU'RE READY TO GO

Smartphones

Smartphones

Our Mixed Reality products are compatible with all popular smartphones. Both Android and Ios systems are supported.

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Microsoft HoloLens

Microsoft HoloLens

Our AR solutions are matched to the MS HoloLens. The AR glasses have integrated depth cameras, the basis for the system functionality.

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Tablets

Tablets

Our Mixed Reality products are compatible with all common tablets. Both Android and Ios systems are supported.

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PARTNERSHIP WITH ALEXANDER BÜRKLE

The enthusiasm for the new drew the attention of the technology service provider Alexander Bürkle from Freiburg to tepcon, the urge for continuous further development brought the Donaueschingen software solution developer tepcon to Alexander Bürkle. This is how what perfectly complements each other came together: From 1 May 2019, Alexander Bürkle is the exclusive sales partner of the tepcon products AR-Presenter, AR-Instructor and QR-Navigator in the field of machine and plant construction in Germany and Benelux.

Read more here.

PERFORMANCE AWARD-WINNING

When planning and implementing your project, we can look back on many years of experience in the field of AR. Thanks in particular to the close cooperation with our sister company AP&S International GmbH, a global supplier of wet process plants, we are able to regularly test and optimize our implementation processes in practice. In 2018 AP&S won two innovation awards for the IIoT solutions, among them the Augmented Reality solution from tepcon, which is used in the sales and construction process as well as in the areas of service, maintenance, documentation and after sales. Read more in the Success Story

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